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(+974) 4433 8777

We are happy to hear from you !


We are happy to hear from you !

  • B-Ring Rd., Al Bandry Plaza, Building No. 4,
  • P.O. Box 39043, Doha, Qatar
  • info@asinvent.com - support@asinvent.com
  • Sat - Thur : 8:00 - 17:30

Mobile Applications

What is the benefit of a mobile app over a mobile website?
While a mobile website is important to ensure all attendees have access regardless of device, mobile apps are more reliable and engaging, with the ability to access content offline and take advantage of features unavailable on a mobile website.
Will my app still work without an internet connection?
Apps for iPhone, iPad, and Android devices cache content upon the initial download and installation process, meaning the bulk of your application's data is saved and ready for offline use. Content such as Twitter and RSS feeds will need an internet connection to receive the latest updates, but core content can be made accessible regardless of an internet connection.
How long will it take to build an app?
From receiving the content to making the app available in the AppStore and Google Play for users to download, the development timeline is a seamless process taking as little as one month. While mobile apps requiring a significant amount of content or custom programming may take additional time, AS Invent will be able to present a customized timeline for your specific project to ensure expectations are met and the finished product is available when needed.
Is there a standard cost to building a mobile app?
A quick conversation will enable AS Invent to find the best possible solution, including the functionality and platforms required, any goals to monetize the app, and other factors determining the overall scope of the project. In turn, we can provide a highly customizable plan fitting almost any budget.

Digital Signage

How does digital signage work?
Basically, there are four simple steps. First, it is necessary to CREATE content. The second step it to SCHEDULE the content so that it is played back at the suitable time and place. Next, it needs to be DISTRIBUTED to the server/client. When that is done, the final step is to PLAY BACK.
What will I need to start digital signage?
First you will need a DISPLAY, CLIENT COMPUTER (or we sometimes call them players or controllers), and SOFTWARE. When you have more than one client, you will want a NETWORK, whether that is a LAN or WAN, depends on the environment you would want to use, and software along with a server to distribute the content data. Finally the most important will be your image of what kind of CONTENT you would want to play with your digital signage.
What is the most important step when designing a digital signage system?
CONTENT is what it is all about. A digital signage system will vary from one to another depending on the content displayed. When the owner of the system and its provider did not take time to ask enough questions to correctly define a suitable system, most of the time they will not bring the expected outcome.
Do I have to create the content?
Even though creating content is as SIMPLE as creating a presentation document, it could be a headache for those who are not designers or do not have skills to design. AS Invent has a solution which does not require creation or, if you wish to create your own content, AS Invent can provide training to get you ready to have your digital signage system running.
Will I be able to play High Definition content?
Broadband network is preferred to make the most out of a digital signage system for increased flexibility and speed. This must be discussed in the terms of operation (how often, when, number of clients, etc), and content (size, bandwidth occupancy, etc.) when designing the system.

Domain Names

What is a domain name?
A domain name, a series of textual characters that identifies a specific IP address, uniquely identifies a website on the Internet. Domain names locate businesses, organizations, or other entities on the Internet. Domain names are easy to remember, easy to type alternatives to obscure URL's that you receive with free website hosting services. Using a domain name allows you to receive more visitors, less bounced emails, and the chance to make a lasting impression on the Web.

A great benefit of using your domain name is that regardless of how many times you change your access provider, your Email and website address will always remain the same.
Do I need a domain name to have a website?
While a domain name is not necessary to have a website, it is recommended. Whether you are creating a family website or a business website, having a domain name allows your site to be more easily found and remembered.
How much does it cost to register a domain name?
Each domain name is also subject to an annual maintenance fee which varies depending on the domain/registry.
Once my domain name is registered, can anyone else take it?
Your domain name is registered in your name. So long as it has active DNS entries, all the required fees are paid and it's not in breach of any law, nobody else can either use it or take it without your consent.
How do I transfer a domain name?
It's easy to transfer your domain name. Simply go to control panel transfer page and enter the domain names that you wish to transfer and follow the instructions.
How long does it take to transfer a domain name?
Transfers are generally completed within 2-3 days.

Business Emails

How do I create an email account?
There are several ways for you to get an email account. The first option is to register a domain name. With each registration you receive a forwarding account, which allows you to forward email@yourdomain.com to your current email address. If you have a website in addition to email, you can setup website hosting and receive email forwarding and POP email accounts with your hosting plan.
How long does it take for my email to become active?
Your email account will be active immediately.
Where can I get an email program?
There are many free email programs available for download. A few examples of these for Windows are Outlook Express, Mozilla Thunderbird, and Eudora. Thunderbird and Eudora are also available for Mac OS X.

Hosting Solutions

What is website hosting?
Website hosting is a service that allows you to upload and store your site's HTML documents and related files on the web server. The web server then makes the files available on the Internet for viewing by the public.
What are the advantages of using website hosting versus a free hosting service?
There are several advantages to website hosting over free hosting services, with the first being domain names. With website hosting, you have the ability to host your website at your domain name, whereas with free website hosting, you generally have a long website address under the hosting providers name (i.e. http://geocities.com/yourname/...).
Often times, free hosting services require their advertising to remain on your website. With a website hosting, you control the content on your website!
Another big advantage of website hosting is the sizable increase in your disk space and bandwidth. With free hosting services, you typically have limited amounts of disk space and bandwidth. The larger amounts that come with your account allow you to hold more files and receive more visitors to your website.

Lastly, with website hosting, you have the ability to increase the functionality of your website with scripts, such as our free CGI scripts, databases and more.
How do I pick a hosting plan?
When picking a website hosting plan, you need to have an idea of what you want to do with your website, plus factor in a bit of room for growth. Is your website large or are you hosting a large number of images and/or videos? If so, you need a package with a larger disk space allocation. Do you expect to receive high volumes of traffic to your website? If so, you need a package that gives you more bandwidth. Do you need CGI, PHP, and MYSQL functionalities? If so, select the plan that includes these features.
How long does it take for my hosting account to be setup?
Your website hosting account will be setup immediately. You will receive an email confirmation with your login and FTP information after your account is setup. You may not be able to upload files to your account for up to 24 hours due to propagation of your domain.

Business Solutions

What is ERP software?
Enterprise resource planning (ERP) is integrated software used by businesses to combine, organize and maintain the data necessary for operations. ERP merges each of the company’s key operations, including the manufacturing, distribution, financial, human resources and customer relations departments, into one software system.
What is the difference between Sage 300 ERP and Sage X3 ERP?
• Sage 300: primarily serving small and medium-sized businesses.
• Sage X3: primarily serving the operations of Big Organization in terms of legislation, localization, and multi company.
What is the difference between Sage 300 and Sage 300c
• Sage 300 installed in on-premises and use workstation setup in client’s location to access the data.
• Sage 300c installed in on-premises or cab be hosted (hybrid cloud-based application)
Why Sage CRM?
CRM is far more than just a software application. It is a business solution that gives you the ability to track, understand and respond appropriately to your prospect and customer requests and inquiries. CRM gives you the ability to track every interaction with your potential or existing customers across your entire business. CRM can purely integrate with Sage X3 and Sage X3P
What is Sage Intelligence - Financial Reporting for Sage ERP X3 and Sage ERP 300?
Sage Intelligence - Financial Reporting for sage ERP X3 offers a comprehensive and flexible financial reporting solution, helping companies to easily control, automate, and analyze their data to make better informed decisions, more quickly, across their business.
Is the API available for Sage 300?
Yes, Sage 300 ERP has APIs available for a variety of Development Platforms and/or Programming Languages.
Visual Basic 6 - They are available as dlls in the Runtime folder where Sage 300 is installed. They comprise of the following files or dlls - a4wcomapi.dll, a4wcomex.dll, a4wcomsv.dll. These dlls use COM Technology.
How Sage user license are working?
User license are purely working based on concurrent user access. Example: If the system enabled with 10 user licenses and at the same time any 10 user can access the system

Unified Communications

What is VoIP?
VoIP stands for Voice over Internet Protocol or Voice over IP. VoIP technology makes it possible to convert analog voice signal into digital data and transmits it over the Internet. (There are more likely possible pronunciations, as well as VoIP, have been used, but generally, the single syllable - VoIP, as in voice - may be the most common within the industry.)
Why VoIP is better than traditional phone services?
Due to its cost efficiency, VoIP is more and more popular largely over traditional telephone networks. VoIP cuts companies’ monthly phone bill by approximately fifty percent. In addition to its cost efficiency, VoIP technology ensures many advanced features, like conference calling, IVR, call forwarding, automatic redial, call recording, etc. without extra fees. VoIP offers cheaper international long distance rates that are generally one-tenth of what is charged by traditional phone companies.
Is it possible to replace the current traditional corporate PBX with a VoIP one?
Definitely yes. VoIP is a very cost-effective option for those companies who want to upgrade their old PBX systems and VoIP ensures new features that traditional PBX systems simply do not. To change to a VoIP system, companies can buy an IP PBX, but it is also possible to add some VoIP functionalities into an existing phone system.
What is the advantage of your 3CX PBX systems?
An IP PBX is more cost savings using VoIP providers and better customer service & productivity.
It is more Scalable and Easy to manage with Cloud base, Android /IOS mobile client support.
Easier to manage because of web/GUI based configuration interface, Better customer
Service, video conferencing, productivity and more secure.
What is SIP trunk?
Sip trunk stands for Session Initiation Protocol. It’s an important technology to understand modern VoIP systems, where an enterprise network is connected to the rest of the world not by using the plain old telephone system, but by using the internet, therefore allowing cheaper communications, especially when long distance calls are concerned.
What is the difference between PBX and PABX systems?
The PBX stands for Private Branch Exchange, and the PABX stands for Private Automatic Branch Exchange. The system behind PBX is actually very old. It dates back to even before electronics were involved in telephony. At the very beginning, a PBX designated a room for the switchboards. The operator would be able to connect calls to their recipient by manually plugging wires to complete the circuit. When electronics started to be part of telephone systems, the electric switching improved how PBX worked. It gave the possibility to automatically connect the calls to the recipient, thus erasing the need of human action. Therefore, in order to make the distinction between the manual and the automatic system, a new term was created: Private Automatic Branch Exchange, or PABX.
What is the cloud phone systems?
Also known as cloud PBX or virtual PBX, a cloud system is a full enterprise phone system which does not require the installation of any on-premise hardware, as it is completely hosted in the cloud, that is, on the internet. All that users need to do to join the enterprise network, no matter where they are physically located, is to connect their computing device such as multimedia PC, tablet or smartphone to the internet. Of course, a USB phone or softphone, and maybe a headset will be a nice addition to a cloud phone system!

Technical Support

What is a firewall? & why should we use firewall to our network?
A firewall is a network security system, either hardware- or software-based, that uses rules to control incoming and outgoing network traffic.

A firewall acts as a barrier between a trusted network and an untrusted network. A firewall controls access to the resources of a network through a positive control model. This means that the only traffic allowed onto the network is defined in the firewall policy; all other traffic is denied.
What is the wireless system you can recommend for our entire network? Is that manageable or centralized?
Yes, we can match your requirements and we can recommend our Xirrus AP with the XMS Cloud system .It can provide better performance at unbeatable value. It is plug-and-play deployment and zero-touch configuration, Riverbed Xirrus APs are so intuitive even non-technical users can set up secure, reliable Wi-Fi service in minutes. Minimize IT involvement and maximize your investment. It can provide the centralized secured management systems.

Streamline IT operations with a powerful suite of easy-to-use tools and built-in network services. Manage your Wi-Fi network in the cloud or on-premise with Xirrus Management Systems (XMS) — the choice is yours. We have the variety of product range which can offer based
On your requirements.
Is it possible to provide Secure Wi-Fi portal access without the needs of IT / Admin?
Yes, it’s possible with our XMS Cloud system. It has an easy portal access which can provide better secure Wi-Fi access based on your requirements. Our XMS having eight types of portals available, four portal allotted for guest access and the remaining four allotted Employee /Student Access. Users gain secure access through Microsoft azure and Google authentication without the
Needs of IT.
How to connect two separate Branch Office networks together?
To connect entire networks together via a VPN (commonly called site-to-site connections) it's best to make the connection at each location's main network router or gateway, which requires a router or a gateway with built-in VPN functionality. You'll find most VPN solutions also support remote access to users outside of the office; for example, when your employees use Wi-Fi hotspots at hotels, airports, or even their home. This requires that their computer or mobile device supports the same VPN method as your company's VPN solution. Here are the main VPN protocols are PPTP, L2TP/IPsec, SSL and Open VPN. We can use these protocols based on your
What is IP TV and how it works?
Internet TV, in simple terms, is video and audio delivered over an Internet connection. It's also known as Internet protocol television, or IPTV. You can watch Internet TV on a computer screen, a television screen (through a set-top box) or a mobile device like a cell phone or an iPod.

It's almost the same as getting television through an antenna or a series of cable wires -- the difference is that information is sent over the Internet as data. At the same time, you can find even more variety on Internet TV than cable TV. Along with many of the same shows you find on the big networks, many Web sites offer independently produced programs targeted toward people with specific interests. You could probably find it more easily over the Internet than on regular TV.
What is the difference between Band and channel?
Bands are the frequency ranges whereas channels are mediums through which signals are passed. In wireless transmission, channels are connections from receiver to transmitter which facilitate communication over certain bands of frequency
What is the differences between 2.4 GHz and 5 GHz?
The primary difference between 2.4 and 5 GHz is frequency, range and the bandwidth.
5 GHz provides faster data rates at the shorter distance and the 2.4 GHz offers
Coverage for the further distances, But may perform at lower speeds. 5 GHz has
More channels than 2.4 GHz.

IPTV Solutions

What is the difference between IPTV and Internet television?
Internet television refers to television/video service provided over the internet. In the case of Internet television, the content is streamed over the Web just like any other multimedia service. The internet is characterized by lack of guarantees about the bandwidth, although the variability is less than in the case of mobile networks. Internet television uses unicast point to point streaming because it is a service accessed by individual users from anywhere in the network.

On the contrary, IPTV usually uses a reliable and controlled medium like fixed line broadband, or cable as a medium of transmission. IPTV uses IP multicast over a controlled network with a set of users specifically subscribed to the service. Mobile television and internet television (television viewing on the PC using an internet connection) are also sometimes referred to as Over the Top or unmanaged television.
What is the difference between broadcast and unicast methods of television?
Broadcast method of television allows multiple users to receive the same transmission from the source, while unicast television is a point to point method where a stream is sent to each user separately.
Which is a better mode of television – broadcast or unicast?
Ideally a combination of the two modes allows maximum flexibility and efficiency. Unicast television makes sense where each user gets personalized services like Video on Demand, recording of programs and so on. Broadcast television is more efficient when many people in the same area are viewing a popular program at the same time. IPTV uses broadcast/multicast technology for the live television and common television channels, and the unicast method for the personalized services.
How will the TV traffic impact on our network?
All TV and video channels are multicast across the network so the level of traffic does not increase with the number of viewers. It should be assumed that all channels will be present on the backbone of the network and the amount of traffic generated can be calculated as the number of channels multiplied by the bit rate per channel. For example, if 10 channels are required at a bit rate of 4.0 Mbps, (Megabits per second) the bandwidth utilized will be 40 Mbps. Multicast management protocols ensure that streams which are not required on a particular network segment are not forwarded to that segment. This means for instance, that only one stream is present on the local switched connection to an individual PC running IPTV because only one channel is displayed at a time on that PC.
Will an increase in users affect our network?
No. Because the IPTV system uses Multicasting to distribute the video streams you can have as many users connected as you wish and it will not make any difference to the amount of bandwidth used.
Are there any security issues associated with having IPTV on our network?
No. An IPTV distribution system installed on a LAN is completely secure with connections only between the IPTV equipment and your LAN. It does not depend on external connections.

Interactive Displays

How does a touch screen work?
A touch screen has three main components: a touch sensor, a controller, and a software driver. The touch screen itself is an input device, so it needs to be combined with a monitor and a PC to make a complete touch input system.

Touch Sensor

There are a number of touch screen technologies on the market today. Each uses a different method to sense touch input. Often these are a plastic or glass panel placed under the bezel of the LCD screen.

Touch Controller

The touch controller is a small PC card that connects between the touch sensor and the PC. It is usually installed inside the touch monitor. The touch monitor will have an extra cable connection on the back – usually USB or serial (RS-232) that connects directly to this board. The touch controller takes information from the touch sensor and translates it into information that the PC can understand.

Touch Screen Software Driver

Touch screen software drivers allow the touch screen to emulate the left button click of a mouse. Installing the software is usually a quick process consisting of running the installation file. Most users find that they simply accept the defaults, and installation normally just takes a few moments.

Once the touch screen driver software is installed, touching the screen is the same as clicking your mouse at the same point on the screen. This allows the touch screen to work with a vast amount of pre-existing mouse driven software. This also allows for simple development of new applications, because no additional code or knowledge is required to develop software for use with the touch screen. New touch screen applications can be developed in the same way as mouse driven software. The touch screen can emulate left-clicks, double-clicking, and dragging. When the screen is touched, it is the same as if you used your mouse to move the pointer to that spot, and then clicked your left mouse button.
What to look for when buying a touch screen kiosk?
How many years of warranty am I going to get?

Warranty term is a very good indication of hardware quality. For most customers high up time is a key criterion in their buying decision. Be wary of kiosk manufacturers who only offer a 1 year warranty.

What type of touch screen technology is used?

Most reputable kiosk manufacturers use SAW, Capacitive or Infrared technology in their kiosk screens. Be wary of manufacturers who use resistive technology. This technology is cheaper, but their thin plastic screen overlay can be damaged easily by vandals cutting the screen or even by the cleaning crew using the wrong solutions. In addition to being easily damaged, the layers of plastic and glass mean that these screens have the worst optics.

Ensure that the kiosk can communicate your branding

The ability to brand a kiosk is essential in communicating the purpose of the kiosk as well as delivering your brand to your potential customers. Ideally a kiosk should also be able to be relatively easily re-branded should the need arise.
In addition, look for a kiosk whose look and feel is modern, clean and contemporary. A kiosk that is purely practical may not communicate the brand message that you want to convey.

Choose a desk-top box over a single board computer

Very small desk-top computers from major suppliers like Asus and Acer are hard to beat on price and performance. They have the advantage of being able to be configured according to your specifications so that you are not paying for features you don’t require. Even more importantly, they can come with the processing power that your application demands.
Up-time can also be much higher. Parts are generally available or else they can be quickly swapped over with a replacement machine. Be careful of single board computers (SBCs) which are only generally recommended where the kiosk design doesn’t have the space for a desk-top computer.

Ask for a printer with a presenter

Of all the components in a touch screen kiosk, the printer is the most likely to have technical problems, such as jamming. Reputable kiosk suppliers recommend printers for self-service applications that have a presenter. This feature stops the paper so that it isn’t visible to the customer until printing is complete. After the paper is cut, the presenter ejects the paper. This prevents customers from grabbing the paper while it is printing and potentially damaging the printer.
Thermal printers have few moving parts and are extremely dependable. The print heads are good for hundreds of thousands of prints, and the only part that needs to be replaced in the interim is the paper roll.

Find out how serviceable the touch screen kiosk is

No kiosk is 100 percent fail-safe, so you will require field service at some point. A kiosk should be designed to be easy to work on. You shouldn’t have to remove a bunch of parts from a kiosk for a simple maintenance call. Look inside the kiosk before you purchase it. Can parts be easily accessed? Well designed kiosks have a simple interior layout, with components that could even be swapped over by a relatively unskilled person.
Which Touch Technology is best for me?
Resistive Touch Screen Technology

Resistive touch screen technology consists of a glass or acrylic panel that is coated with electrically conductive and resistive layers. The thin layers are separated by invisible separator dots. When operating, an electrical current moves through the screen. When pressure is applied to the screen the layers are pressed together, causing a change in the electrical current and a touch is registered.

Although clarity is less than with other touch screen types, resistive screens can be highly accurate and have the advantage of being pressure sensitive so it responds to any input device, including finger, gloved hand, or pen stylus
Resistive touch screen technology is the most cost effective technology on the market today. It is recommended when budgets do not allow more robust solutions.

Limitations of resistive touch screen technology:
• Can be relatively easily damaged by scratching
• Can be relatively easily damaged by poking
• Can be relatively easily damaged by impact
• Not recommended for public access applications
• Requires periodic recalibration
• Can wear through regular use over time

Capacitive Touch Screen Technology

Capacitive touch screen technology is a popular and durable technology that is used in a wide range of applications. It has a higher clarity than resistive technology, but it only responds to finger contact and will not work with a gloved hand or pen stylus. A capacitive touch screen consists of a glass panel with a capacitive (charge storing) material coating its surface. Circuits located at corners of the screen measure the capacitance of a person touching the overlay.

Capacitive touch screen technology is often recommended to customers who would like the confidence of a brand name LCD such as NEC, which the capacitive touch screen would then be retrofitted to.

Limitations of capacitive touch screen technology:
• Can not be used with a gloved hand
• Can not be used with stylus
• Requires periodic recalibration
• Often retrofitted to standard non-touch LCD monitors which may not be as stable when touched
• Not usually fitted to monitors when applications require dust, water, scratch or impact resistance

SAW Touch Screen Technology

Surface Acoustic Wave (SAW) touch screen technology is based on sending acoustic waves across a clear glass panel with a series of transducers and reflectors. When a finger touches the screen, the waves are absorbed, causing a touch event to be detected at that point.
Like infrared technology, the panel is all glass, so there are no layers that can be worn, or damaged over time. This makes SAW touch screen technology highly durable and suitable for applications where high clarity is desired.
SAW touch screen technology is recommended for public information kiosks and other high traffic indoor environments.

Limitations of SAW Touch Screen Technology
• Must be touched by finger, gloved hand, or soft-tip stylus. Something hard like a pen, credit card or finger nail won’t work
• Can be affected by large amounts of dirt, dust, and / or water in the environment.
• Relatively expensive in comparison to other technologies

Infrared touch screen technology

Infrared technology uses a small frame around the display with LED’s and photo receptors hidden behind an infrared transparent bezel. The controller pulses the LED’s to create a grid of IR light beams. A touch obstructs the beams which identifies the X and Y coordinates.

Benefits of infrared technology:
• Can be scaled to any size without losing resolution
• Calibration stability – no touch point drift
• High clarity and light transmission
• High chemical, scratch, breakage, and liquid resistance
• High sealability from dust and liquids
• Touch can be activated by anything including finger, gloved hand, or stylus
• High durability since a touch is only interrupting light beams
What to look for when buying touch screen monitor?
How many years of warranty am I going to get?

Warranty term is a very good indication of hardware quality. For most customers high up time is a key criterion in their buying decision. Touch Screens come with very different life expectancies, and warranty term is the best indication of the manufacturer’s expectation of the life span of their product.

How sturdy is the stand when it is touched?

Often a touch screen is fitted as an after market product into a non touch LCD frame. Usually this results in a good end product. But one issue is that a non touch LCD frame is not built to be as solid when touched as a purpose built touch screen frame. When the screen is touched it may rock or wobble a little. Test it to see if this is an important consideration.

What type of touch screen technology is used?

There are many types of touch screen technology on the market, each with their own strengths and weaknesses. Your touch screen supplier should ask you about your application, and should be able to give you a clear explanation of why the technology that they are recommending is the best solution for your application.

LED Screens

What is a LED Screen?
A LED screen is a video display which uses light-emitting diodes. A LED panel is a small display, or a component of a larger display or screen. They are typically used outdoors in store signs and billboards, and in recent years have also become commonly used in destination signs on public transport vehicles. LED panels are sometimes used as form of lighting, for the purpose of general illumination, task lighting, or even stage lighting rather than display.
What is the life time for our LED screens?
The life time for our LED screens is over 100,000 hours, but it depends how the client is taking care of his LED screen and how it is used. When a LED Screens´ life time will get to 100,000 hours, it means that the brightness of the LED´s of the LED screen is about 50% of it´s original brightness, depending on several factors that will enlarge a LED screen´s life time or reach 100,000 hours.
The most important factors are, which are:

• LED Screen Maintenance
• LED Screen Temperature
• LED Screen Power Protection
• LED Chip Packaging
LED Screen Maintenance
Maintenance is a very important factor, dusty environments require more often maintenance to the LED screen than clean environments. The soldering of the LED chips can dry out and break which require changing often pieces like LED modules and receiving cards.
LED Screen Temperature
The temperature of the LED screen is very important to keep it cool. In hot environments it is wise to install a cooling system inside the LED screen to avoid overheating.
LED Screen Power Protection
Electrical peaks can put more force on the electrical components which will decrease life time. It is wise to install a protection that can control the peaks.
LED Chip Packaging
The LED chip packaging material is also a very important variable that will determine the lifetime of a LED screen. For example iron has less life than cuprum LED packages. Besides iron is more corrosive than cuprum.